Shoppresso is committed to ensuring your satisfaction with our outdoor and travel products. Our Return and Refund Policy is designed to provide clarity and transparency. Please read the following carefully before making a purchase.ReturnsWe offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer you a refund or exchange. To initiate a return, please email us at [email protected] with your order details. Our customer service team will guide you through the return process.Return ConditionsTo be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods, such as perishable goods, cannot be returned. We also do not accept returns for hazardous materials, flammable liquids, or gases.Return ShippingUnless otherwise agreed upon, customers are responsible for paying for their own shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included.RefundsOnce your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.Late or Missing RefundsIf you havent received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If youve done all of this and still have not received your refund, please contact us at [email protected].ExchangesWe only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and we will provide further instructions.Contact InformationFor questions related to refunds and returns, please contact us via email at [email protected]. Our dedicated support team is here to assist you.